CUSTOMER TERMS AND CONDITIONS

Updated November 14, 2025

The following customer terms and conditions (“T&Cs”) relate to Your use of the oilandgasclub Application. This Application belongs to oilandgasclub and its affiliated companies, licensees, and subsidiaries. This document bears an electronic signature in the meaning of the Information Technology Act, 2000 as well as the Indian laws and other applicable statute concerning the electronic record. This electronic record is created by a computer program and does not need any wet or electronic signatures. Therefore, Your further use or attempted use of the Application means that You are agreeing to be governed by these T&Cs for use and access of the Application. PLEASE ENSURE THAT YOU FULLY UNDERSTAND AND FULLY COMPREHEND ALL THESE T&Cs BEFORE UNDERTAKING TO USE ANY OF THE SERVICES THAT ARE AVAILABLE IN THE APPLICATION AS YOU SHALL BE BOUND BY ALL THESE T&Cs. If You do not accept any of these T&Cs, You should not use the Application or avail any of the Services being provided therein. YOUR ACCEPTANCE OF THESE T&Cs SHALL BE CONSIDERED AS UNEQUIVOCAL CONSENT FROM YOU TO BE BOUND BY THESE T&Cs IN RELATION TO THE SERVICES PROVIDED/CONSUMED THROUGH THE PLATFORM. These T&Cs also allow oilandgasclub to send You promotional emails and/or SMS alert once in a while.

1. Acceptance of this Agreement

In this case, there is a clear and concise “Acceptance of Agreement” presented below: It confirms that in the process of using or gaining access to website and services, the users are subject to terms and conditions stated herein. Here are a few points to ensure clarity and completeness:Here are a few points to ensure clarity and completeness:

  • Definition of Terms: The clause specifically states who is being referred to by “Company”, and “you”, and the various contracting parties depending on geography.
  • Contracting Parties: It determines the correct contracting entity depending on the user location, which is very crucial to give legal thickness to the contracting party.
  • Acceptance of Terms: It states that the users of the website or its products are bound by the said policies and terms of the agreement.
  • Privacy Policy: It says the privacy policy is provided elsewhere, and this is commendable.
  • Consequences of Non-Acceptance: It says that the users should not use the website and its products if they do not agree with it.

2. Interpretation

  • Any reference to the singular includes a reference to the plural and vice versa, unless explicitly provided for otherwise; and any reference to the masculine includes a reference to the feminine and vice versa.
  • Headings and captions are used for convenience only and will not affect the interpretation of these T&Cs.
  • Any reference to a natural person will, unless repugnant to the context, include his legal heirs, executors and permitted assignees. Similarly, any reference to a juristic person such as oilandgasclub will, unless repugnant to the context, include its affiliates, successors and permitted assignees.

3. Please read this carefully before you use the services of this Website

Based on the feedback of the participants, it seems that this text could be a kind of legal disclaimer as well as terms of use for Web-site. Here's a breakdown:

  • Usage Restrictions: Users must not infringe the rights of other people and accordingly shall not violate Terms and Conditions of the site and Privacy Policy.
  • Liability Disclaimer: It notably excludes the company liability for changes, errors, omissions or damages concerning the content provided as products and/or services through the site.
  • Responsibility for Costs: Users need bear all financial expenses regarding hardware, software and internet usage.
  • Access Requirements: One of the site’s sections might be password-protected, and the company might restrict access for violation of regulations.
  • Access Guarantee: The company’s goal is to offer uninterrupted access, though it cannot fully guarantee that.

4. Registration and Account

You understand that You shall be able to avail the oilandgasclub App services through the account created for elearn.oilandgasclub on the Platform.

5. Rights and Obligations: Do’s & Don’ts

Rights of Users: Access to Content: Users have the right to access and use the educational content they have paid for or have been granted access to. Users can view materials as per the platform's terms. Privacy and Data Protection: Users have the right to know how their data is being collected, used, and stored. Personal information should be kept confidential and secure. Support and Assistance: Users have the right to seek help and support regarding any issues related to the platform. A clear process for addressing grievances or issues should be provided. Fair Usage: Users are entitled to a fair usage policy that prevents any form of discrimination or unfair treatment.

Obligations of Users: Respectful Conduct: Users must engage respectfully with other users, instructors, and the content. Harassment, discrimination, or inappropriate behavior will not be tolerated. Intellectual Property: Users should not share, reproduce, or distribute course materials without permission. Respect the intellectual property rights of the content creators. Adherence to Terms: Users must comply with the platform’s terms and conditions, including payment terms and usage policies. Any violation of these terms can result in suspension or termination of access. Academic Integrity: Users should maintain honesty and integrity in their academic work. Plagiarism, cheating, or any form of dishonesty will have consequences.

Do’s: Engage Actively, Provide Feedback, Respect Deadlines, Seek Help When Needed. Don’ts: Share Unauthorized Access, Misuse Content, Disrupt Learning, Ignore Updates.

6. General Customer behaviour while using our service through Elearn portal

Engagement patterns, learning preferences, motivations, interaction with support, feedback and reviews, challenges, and best practices for enhancing customer experience.

7. Use of Application

You agree, undertake and confirm that Your use of the Application shall be strictly governed by the following binding principles:

  • You may use the Platform/Application for lawful purposes only.
  • You shall not host, display, upload, modify, publish, transmit, update or share any information that is unlawful, harmful, infringing, defamatory, or otherwise objectionable.
  • You shall not attempt to gain unauthorized access, interfere with infrastructure, or impersonate another person.
  • You shall not reverse engineer, decompile, or disassemble the software used to provide the Services.
  • You shall not use automated tools to scrape, copy, or monitor the Application or its content.
  • You agree that We have the right to monitor, remove, or disclose content if required by law.

8. Content Posted on Application and Intellectual Property

All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork and computer code contained on the Platform/Application is owned, controlled or licensed by or to Us. Users grant Us a perpetual, royalty-free license to use Posted Content as necessary to operate the Platform.

9. Subscription process

Steps for exploring courses, selecting a plan, creating an account, making payment, accessing materials, tracking progress, and contacting support.

10. Subscription Confirmation

Details regarding confirmation emails, access duration, payment and refunds, content updates, support and assistance, privacy, conduct, termination, and summary.

11. Payment Terms

The specifics concerning the charges that you will be required to pay are provided on the platform. Payments are due at enrollment and are generally non-refundable except per policy.

12. Waiting policy

Some courses may have a waiting period before they start (up to two weeks). Notifications are sent via email.

13. Cancellation policy

Payments are non-refundable. Access lasts for the purchased duration, and sharing credentials is prohibited. Provider cancellations result in alternative arrangements.

14. Charges

Charges for Oil and Gas Club courses accessed through the e-learning portal are non-refundable.

15. Other businesses

We bear no responsibility for actions of other businesses. Courses purchased from affiliates remain non-refundable.

16. Revised Disclaimer

Third party businesses solely bear responsibility for the services they provide. All prices are non-refundable.

17. Links

You must not use trademarks, service marks or materials appearing on the Platform/Application without Our express written consent.

18. Termination and Expiry

Details on termination by user or provider, consequences, data retention, appeals, and governing laws.

19. Disclaimers

Content is informational and not professional consultancy. Accuracy and completeness are not guaranteed.

20. Privacy and Security

Explains data collection, usage, protection measures, sharing, user rights, and policy changes.

21. Notices and Communication

Defines email, website notifications, SMS, consent to electronic notices, timing and delivery, updating contact information, opt-outs, language, governing law, and contact details.

22. Indemnity and Limitation of Liability

Users agree to indemnify oilandgasclub for misuse. Liability is limited to the greater of US$100 or six months of fees paid.

23. Force Majeure

We are not liable for failure to perform due to events beyond control (act of God, war, strikes, pandemics, etc.).

24. Copyright complaint

Contact anush@oilandgasclub.com if you believe your work has been copied in a way that violates copyright laws.

25. Waiver

Users acknowledge acceptance of course policies, payments, and consequences, and indemnify Oilandgasclub accordingly.

26. Revision of T&Cs

We may revise these T&Cs. Continued use of the Platform constitutes acceptance of revised terms.

27. Customer Grievance Redressal Policy

Grievances can be submitted via email or the online form. Acknowledgment within 48 hours; resolution within 7 business days; escalation available.

28. Severability

If any part of these T&Cs is held to be invalid or unenforceable, the remainder will not be affected.

29. Governing Law and Dispute Resolution

Specifies governing law, jurisdiction, dispute resolution processes (negotiation, mediation, arbitration), and legal fees.